This post was written jointly by Faith Muigai, Jacaranda Health’s Director of Clinical Operations and John Karoki, Clinic Manager for Jacaranda Health’s Kahawa West maternity hospital
Catherine is a housewife who lives in Kitengela, a suburb on the outskirts of Nairobi, in Kajiado County, around 60-80 km from Jacaranda’s Kahawa West maternity hospital. Kahawa West is our newest facility; opening its doors to the women and newborns of the surrounding areas in October 2014. Catherine learned about Jacaranda from her sister who lives nearby and had visited the facility and was impressed.
When Catherine’s time to deliver arrived, she did not think twice–despite the distance. She shifted to her sister’s place at Kiamumbi, near the facility, and on November 23, 2014, when her labor pains started she came to Kahawa West. It was 2am and the staff was ready for her.
At 10.15 am that morning, Catherine became the proud mother of a baby boy. They were monitored that day and into the next, and on November 24, they travelled home.
Her parting words to the staff at Jacaranda were:
“I definitely made the right choice of hospital. I am extremely delighted with the care accorded to me. I can’t believe! I will encourage many more to come.”
A few days later, we saw Catherine again when she returned for a postnatal check-up (81 percent of women in Kenya delivering at home do not receive a postnatal check up, and only 12 percent of those women who do receive postnatal care are seen within six days of the birth when it’s crucial) and newborn immunization. True to her words she was accompanied by another mother who decided to start Family Planning services.
Catherine travelled across three counties to get to our facility. She entrusted her care to Jacaranda Health because an important part of our innovative model involves providing high-quality, patient-centered care to women and newborns. We are building a new model for maternal and newborn health care, in peri-urban and urban areas, with respect and quality as cornerstones. This is the model we will scale up as we work with government and private facilities, with the help of so many partners and supporters. And this is how we will improve the health and lives of thousands of women and newborns in Kenya and, ultimately, throughout East Africa.