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Suha J Patel, Shalini Subbiah, Rachel Jones, Faith Muigai, Claire Watt Rothschild, Lucille Omwodo, Teresa Ogolla, Grace Kimenju, Nick Pearson, Audra Meadows, Nawal M Nour

Supporting Mothers Through Moderated WhatsApp Groups

A mixed-methods approach to assess the feasibility of a light touch group-based support intervention using the WhatsApp text-messaging platform.

Group-based health services can improve maternal and newborn health outcomes. Group antenatal care and participatory learning and action cycles (PLA) with women’s groups have been cited by the WHO as health systems interventions that can lead to improvements in adherence to care and health outcomes in pregnancy and the postpartum period.

We used a mixed-methods approach to assess the feasibility of a light touch group-based support intervention using the WhatsApp text-messaging platform.

Key takeaway: A moderated mobile-based support group service for pregnant women and new mothers is safe and feasible. Additional research using experimental designs to strengthen evidence of the effectiveness of the support intervention is warranted.

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